Bow & Arbour

FAQS

 
 

how many zines CAN I ORDER?

any number between 2 and 10. wE WON'T DO one BECAUSE WE KNOW THAT YOU'LL EVENTUALLY NEED MORE RATHER THAN LESS. REMEMBER THAT THE IDEA IS TO ACTUALLY PERMANENTLY DISPLAY YOUR ZINE ON COFFEE TABLES, SIDE TABLES AND ANYWHERE ELSE YOU THINK THEY'LL FIT. NO ZINES IN CUPBOARDS PLEASE! THESE ARE NOT 'TRADITIONAL' WEDDING ALBUMS.

how are they shipped?

the zines are carefully wrapped and boxed BEFORE being shipped via australia post to the delivery address provided WHEN YOU MADE YOUR PURCHASE. Delivery times will vary depending on your location. Please allow a minimum of three weeks from print approval TO RECEIPT OF YOUR ZINES. 

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do you offer RETURNS?

NOPE. THIS IS A BESPOKE PRODUCT AND YOU WILL BE EXTENSIVELY INVOLVED IN THEIR PRODUCTION THUS THERE SHOULD BE NO VALID REASON FOR YOU TO RETURN THEM.

what happens if i spill coffee on a zine?

we're AVID COFFEE DRINKERs ourselves... but The zines are PRINTED ON uncoated paper FOR AESTHETIC REASONS so if you happen to spill coffee (or any liquid) on one, it will stain, as with any paper. BUT THAT IS EXACTLY WHY YOU WILL HAVE more than one. FURTHERMORE, YOU CAN ALWAYS KEEP ONE OR TWO TUCKED AWAY FOR SAFEKEEPING AND SHOULD YOU EVER NEED ADDITIONAL ZINES PRINTED, YOU HAVE BUT TO ASK.

how many design changes can i make?

We will allow up to three small design revisions (ie: colour changes, correction of a typo and shuffling of an image). If you need to make any major revisions such as because you uploaded the incorrect images you will be charged at an hourly rate of $50 (1 hour minimum charge). 

my images are not uploading - help!

If you have any issues uploading your images please send us an email - hello@bowandarbour.com and we'd be more than happy to help you out. 

my internet is shocking. can i mail a usb?

definitely! Please just send us an email to let us know to expect it. our postal address is po box 6186, maroochydore bc qld 4558, australia.

how many pages will my zine have?

standard wedding zines are 200 pages plus the cover, and elopement/mini wedding zines are 100 pages plus the cover. we know how many stunning wedding photos your photographer sent you so let's make sure we do them justice and put them on display. 

do you ship internationally?

we sure do! PLEASE COMPLETE THE ORDER FORM AS NORMAL - OUR SHIPPING COSTS WILL BE INDICATED DURING CHECKOUT. 

Can I order additional copies of my EXISTING zine?

absolutely. and it'll cost you less the second time around due to there being no design time. 

What is foil?

Foil stamping is a special effect in which heat, pressure, and a metallic foil ARE used to create an eye-catching metallic effect on certain areas. if you select 'foil' as a special FINISH we will design your zine with this in mind. we recommend using foil for the ACTUAL title of your zine. IMPORTANTLY, FOIL is only AVAILABLE for the cover PAGE.

DO YOU ONLY PRODUCE WEDDING ZINES?

NOPE. IF YOU'D LIKE US to create the perfect remembrance of your holiday, family life or anything else you think of, please order and pay as normal and rather than upload wedding photos and words, upload the relevant photos and quotes etc.

what paper stock do you use?

our paper stock has been carefully selected and is compliant with international quality standards (iso) in terms of it being acid-free, archival and environmentally sustainable.

what is a coated cover?

COATING creates a velvety texture, the paper becomes 'soft' to the touch and increases the tactile appeal. coating also creates a barrier which is fingerprint resistant. iMPORTANTLY, THE COATING DOESN'T CREATE SHINE OR GLOSS, IT IS MORE OF A SOPHISTICATED MATTE FINISH.

why is the total payment plan amount more than the standard cost?

two reasons. firstly, it costs us money to finance your purchase (ie. you paying over six weeks instead of immediately). secondly, shipping and handling is included in the payment plan on a weighted average basis (ie. you won't be charged for shipping and handling on top of your payment plan).

How do I order my Wedding Zines?

1. Use the order page to purchase between 2 and 10 copies of your wedding zine;
2. Your email receipt will confirm your order and give you instructions for getting photos and other information such as wording, to us;
3.  You’ll receive a digital version of your wedding zines to proof and approve before we print them;
4.  Your wedding zines arrive at your door!

Can I order my wedding zines prior to getting married or receiving my wedding photos back?

Absolutely. You can prepay your entire wedding zine order to secure current prices or you can purchase our ‘Fancy Deposit’ of $300 which will secure you a $200 discount when you do eventually place your wedding zine order.

How many images must I supply you?

Between 250 and 400 high resolution (300dpi) images for standard wedding zines, and between 150 and 250 images for elopement/mini wedding zines. In other words, please ensure that you send us the original photos supplied to you by your photographer and don’t downsize them! If you need to request them again, tell your photographer that they are for ‘print’ and she/he will provide the correct files and resolutions.

If I order without lettering and/or foiling, does this mean there won’t be a title on the cover?

There shall always be a title! Whilst lettering and foiling gives any zine that bespoke and unique feel, every zine will be presented to you for approval with at least two to three cover design options. We work with plenty of fonts and these come as standard – no additional charge. Ie. Even without foiling and lettering, we can make covers look stupendous! Please note, we’ll work with an icon where one has been designed for the couple as part of their wedding stationery. If you do not have an icon but would really like a memorable cover, we recommend the lettering and foiling.

What is Jasmine Dowling Lettering?

Jasmine Dowling is our all-time favourite letterer and is another Queensland local who we love working with and supporting. We give you the option of having your first names lettered by Jasmine for your Wedding Zine, resulting in the ultimate bespoke cover. This lettering looks especially amazing when finished in foil.

Can I have a hard cover? 

Nope, it’s a magazine and not a book! Our Wedding Zines are designed to be magazines, which is exactly what they are.  We have very carefully selected stocks to ensure that our Wedding Zines are of a premium quality. The cover is a much thicker stock than the internal pages and all covers are coated for extra protection (see other FAQ questions). We recommend putting one away for safe keeping and then having one or two out on display. Quantities of 3, 5 and 10 are our most popular, it just depends on how many you would like to gift to family members. 

Can I choose to have a glossy stock?

We are very proud of the aesthetic we have created for our wedding zines and have very carefully selected stocks to ensure that our Wedding Zines are of a premium quality, across all aspects (finger prints, durability, colours etc). With this in mind we do not offer alternatives to the stocks we have carefully chosen – sorry, definitely no gloss. 

Do you offer payment plans?

Yes we do! For a tiny fee (to cover shipping and payment plan costs), you can make four equal payments over six weeks, with the first payment made on purchase, and the remaining three made fortnightly from then.